JustMarkets withdrawal from Malaysia
The order of steps, what affects the wait, and what to do when the bank debited the money but the account never showed it.
Start trading →Withdrawals from JustMarkets are requested in the client area. Many brokers return a withdrawal by the method used to deposit; JustMarkets' current rule, timelines and fees are set in its own terms, so read them on the day you request rather than from a review page. This page covers the order of steps, what affects the wait, and the case where a Malaysian bank has already debited the money but the trading account never shows it. ringgitfxdesk.com is an independent review site and is not operated by JustMarkets. The button on this page opens an account with FxPro, a different broker.
Withdrawals at a glance
- Requests are made in the client area; the terminal does not move money.
- Brokers often return a withdrawal by the deposit method — check JustMarkets' current terms.
- Verification must be complete before a request is accepted.
- A bank debit is not a credit: keep the reference, date, amount and a history screenshot.
If the account and the card or bank account receiving the money are in different currencies, the amount is converted on the way back, and the result will not match the balance exactly.
How a withdrawal works, step by step
Requests are made from the client area, not from the terminal: the terminal shows the balance but does not move money. Verification has to be complete before a request will be accepted, which is why a first withdrawal often stalls on a document rather than on the payment itself.
In order: confirm verification is complete; open the withdrawal section of the client area; select a withdrawal method the cashier offers; enter the amount in the account currency; submit and keep the request reference. Processing times and any fee are stated by the broker in its own terms — this page does not reproduce them, because a number copied today is wrong the day it changes.
Money left the bank but never reached the account
A debit on the bank statement is not the same event as a credit on the trading account. Between the two sit the payment provider and the broker's own processing, and a payment can be taken by the bank and still fail to post.
What helps: the bank reference for the debit, the date and exact amount, the method used, and a screenshot of the client-area history showing the deposit is absent. With those four, the case can be traced. Without them, it usually turns into several rounds of correspondence. Raise it with the broker's support and, in parallel, with the bank — neither can see the other's side of the transfer.
What affects the timeline
Three things dominate: whether verification is finished, which withdrawal methods the cashier allows for your account, and whether the name on the payment method matches the name on the account. A mismatch on the last one means the request is questioned rather than processed.
Weekends matter too. The trading week closes around 05:00 Malaysia time on Saturday and reopens around 05:00 on Monday, so a request submitted on a Saturday afternoon in Kuala Lumpur sits until the week opens.
Which account receives the money
Where money can go is set by the broker's cashier and terms. Many brokers route a withdrawal back to the source of the deposit first, which is why a card used once can still matter; check how JustMarkets handles it before relying on a particular route.
JustMarkets lists MYR among its account currencies. If the trading account and the receiving card or bank account are in different currencies, a conversion happens on the way back at the rate of whoever performs it, so the amount that lands will not match the account balance exactly.